Multiply User Support

Blog EntryInbox (previously My Multiply) BasicsNov 15, '07 10:47 PM
by Luiz Felipe for everyone

The Inbox (previously called Message Board or My Multiply) works like this (if you've set Sort By to 'Latest Reply' in its Preferences):

- if you visit a post and later a new comment (reply) is added to it, the post will be moved to the top of the list (most recent ones), so you get notified that it has a new reply. It will continue to be this way as long as you visit the post to see the updates.

- if you don't visit the post, then the entry in your Inbox won't 'go up' in the list, and will eventually go away from the the first page. But if you later visit the post, new replies added to it will again move the entry in your Inbox to the top.


Of course, you can enable Show "Subscribe," "Pin," and "Remove" links for each item in the Inbox preferences:

- Subscribe enables/disables email notifications for that post. It's also useful when you enabled the notification when you replied to a post (i.e. marked the 'Forward replies to your_email' checkbox);
- Pin puts the entry at the top of your Message Board for as long as you want;
- Remove deletes the entry from your Message Board (and further updates to it too, of course). It does not delete the post itself, only the entry in your Message Board.

If you removed an entry by mistake or are not getting notifications for a certain thread anymore for an unknown reason, try adding a new reply to the thread yourself and it should be back in your Inbox once more.

You can view messages you are currently subscribed to using this page, where you can unsubscribe if you want:
http://multiply.com/mail/subscribed

As a side note, you can control you automatic email alerts in this page:
http://multiply.com/setup/alerts

There are many other options in the preferences so you can configure your Inbox like you want. Try the many views to find the one that you like most.

Also, above the entries, you can see a 'proximity-bar':


so you can choose from 'how distant' in your Network the entries in your Message Board will come from. You can select only posts from your contacts, for example, or enable and disable posts from groups as well. Lastly, you can click on Custom to create a personalized filter to display only selected posts, useful if you want to find a post from a friend, for instance, or retrieve your Personal Messages.

The Inbox is the most important place on Multiply, and it's unique. Take some time to configure it to your needs and it will help you to find the posts you want and also make things much easier and faster to keep updated with new posts. Have fun.


If you are experiencing issues in your Inbox, please take a look at this post:
http://usersupport.multiply.com/journal/item/17/Message_Board_Issues


Update1:
After the recent changes, the Message Board is now called Inbox, and there is a set of useful pre-defined custom filters to retrieve your Personal Messages and Subscribed threads.


If you have any questions about this or other topics, please title accordingly and post >>> HERE

THANKS ! Your assistance is greatly appreciated! :)



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