Multiply User Support

Blog EntryRetrieving Messages to Customer ServiceMar 2, '08 4:46 PM
by Luiz Felipe for everyone
If you want to retrieve the messages you sent to Customer Services (either requesting help, reporting bugs or reporting abuse) for some reason, use this URL:
http://multiply.com/mail?mail:show_type=inquiries

You may want to bookmark it in your browser since there is no way to save it as a custom filter for your Inbox (for more info about custom filters and other tips about your Inbox, take a look at this post).

While at the subject, some useful guidelines when contacting Multiply's Customer Service:
  • send only one message per issue. Sending more messages will only make the response slower. They usually reply in a couple of days;
  • give them as much info as you can about the issue to make their work easier, this way they will get back to you sooner, and probably already with the answer you need;
  • never disclose other users' info or your own in public, if you need/want to do it, send it directly to Customer Service, never in a public post on your page or in a group.


If you have any questions about this or other topics, please title accordingly and post >>> HERE

THANKS ! Your assistance is greatly appreciated! :)



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