Some times your connection to Multiply drops for some reason while you are uploading new content (photos, videos, music). Before creating a new post, look at the respective section in your page and look for a Draft post with the files that were already uploaded. Simply edit the post, add the remaining content and publish it.
If you have problems uploading Music, try uploading them one at a time, to the same playlist, then publish it. Uploading smaller files (low bitrate) may also help.
If you have problems uploading Photos, try using another uploader tool. For instance, if you've used the Java tool, try using the HTML one next time.
You have some empty albums (with no pics and/or no name) and want to get rid of them? Simply upload a new photo, move it to the 'ghost' album and then delete it (it will be seen after a pic is added to it in your Photos page, maybe as a draft).
Last but not least, you can try using another browser. If you haven't tried yet, use Firefox: it works best with Multiply and is more secure overall.
If you have any questions about this or other topics, please title accordingly and post >>> HERE
THANKS ! Your assistance is greatly appreciated! :)
If you don't mind my asking: do we need some special software for Java? If yes, which? I see only a grey square when I try using it. The other uploaders work just fine.
Micro$oft does not include Java Run Time Machine on its OS's due to monopoly reasons (it wants to force the web developers to use the insecure ActiveX instead). Mac OS X and Linux should have it pre-installed. If you are stuck to Windowze, you can download it for free from: http://www.java.com/getjava/
I suspected some enable-issue here - that's why I wanted to know what to look for. but if it's default setting on Firefox, then -. I'm supposed to get upgraded this week, and then I'll get Firefox, cross my heart and hope to die.
Most welcome! Enjoy this new group and browse everything! Remember... to ask all questions in the Notes section or use the "Ask A Question" link in the welcome area (don't use the POST link at the top of pages) :)
No expletives please. Java is a program installed on your computer and may not be functioning correctly. It must be up to date, and also enabled by the browser you are using. For more information, ..
my photos were not uploaded completely and i want to delete those created albums but it does not appear on the drop down list nor does it appear on my site however its says i ahev 64 albums but i originally have only 59? how can i delete them? :)
Try to upload a photo into an existing album, and look for them there (they are possibly there in draft form also) Or they could be a phantom album. Try to upload one photo into one of those albums, and then make sure you publish the album afterwards. Then it should be showing to you at that time to delete it.
hi im using opera browser, i don't see any 'upload photos' option, i have to go to safari just to upload photos. problem safari doesn't read the other options.
is there an icon for uploading photos? when i click on 'insert photo' icon nothing happens.
Agnes, please look through the notes section regarding deleting items first, and if you can't find the answer, then post all new questions in the notes section :)
As explained in the main post, simply upload a new pic to an existing album, edit it and then move the newly uploaded pic to the 'ghost' album (it should have a blank name). After this, if you go to your Photos page you should see a draft of the new album with that pic you've moved to it. Open the draft and delete the entry. =)
my photos which have been on my album for months have suddenly become blank. even after i click on it to view it on full screen, its empty. why is this happening? it seems like photos from various albums also have just "dissapeared". Ive tried refreshing various times. even changed my theme to see if it was to do with the theme i had, but same photos still seem to have gone blank in different themes as well. can anybody help me please.. urgent.. thanks
You can't rename the song, as Multiply uses the info stored in the file's ID3 tags to show the song info... Please start a new thread with new questions as requested. Thanks.
whenever i'm clicking on browse, nothing shows up. i tried copying the path of the mp3 file but it didn't work. it rather loaded so fast and went on a page where you had to make a new playlist and include songs which are apparently NOT there. so wow. it'll be great if someone will give some tips. :D but i'll also work it out again `cause maybe the PC's kinda down. errrr, i want a Mac. hmp. though i think i'll suck on working out its stuff. haha LOL
Hi there! It looks like I have a "tagged" empty album (posted) with a name but no pics, which appears neither in my list of photo albums, nor in the drop-down list when I try to move a newly uploaded pic to it to make it "visible" (according to Luiz Felipe's advice). However, it shows up only in the tag list when I click on the specific tag. When I click on the album, Multiply tells me that the album doesn't exist. How do I delete this "echo" entirely, so that it won't even appear under the tag list? Since the tag is the only link I can see, will it disappear when I delete the tag? How do I delete this tag when I can't get into the album to remove it?
You have some empty albums (with no pics and/or no name) and want to get rid of them? Simply upload a new photo, move it to the 'ghost' album and then delete it (it will be seen after a pic is added to it in your Photos page, maybe as a draft).
It means that you should upload a new pic to any of your existing albums, edit it and then move the pic to the 'ghost' album. Then you will be able to open and remove it. Here is a more detailed tutorial about the procedure: http://usersupport.multiply.com/journal/item/87
i already uploaded my pics.. but after a few weeks.. the folder was still there.. the pics are not appearing though.. i dont know what to do.. to make the pics reappear again
Usually it's a temporary Multiply glitch (disappearing photos from user albums). Wait a couple of days, and if they don't come back, please contact the Customer Service (link on the right >>>>).
Click on the share link below the post and copy the EMBED code. You can paste it in an entry at your site (if it's a blog entry, make sure you make 'Edit HTML' before you paste the code). The share link may not be available in some cases tho...
This is great for pix but what about videos. When I tried to 'edit' after clicking on the 'grey' video it goes to a page that says Not Found This Video no longer Exists.. I didn't delete it to begin with. Some are PDF's that have no pix to add to the cover spot. So now what??? It never did this before so something changed and I'm not happy..
BTW, it seems that the video section only accepts actual video files now. If you want to upload a PDF, you should use a blog entry and the 'attach' button to upload the file.
I need help. My album containing 63 pics just went missing. When I check out my site, it shows just 6 albums instead of 7. To think that this particular missing album was one of my "favorites"! What do I do? Puh-leasse... Thank you in advance. Please PM me.
Were all albums published? No one was in draft mode? Are you sure? I don't think there is any way to hide an album from the owner, so either you have deleted it or there is some problem with you account. In this case, I think that the only option is contacting the Customer Service (link on the right >>>>) and tell them about the problem (giving them a link to the missing album, its name, number of pics, etc, helps).
Were all albums published? No one was in draft mode? Are you sure? I don't think there is any way to hide an album from the owner, so either you have deleted it or there is some problem with you account. In this case, I think that the only option is contacting the Customer Service (link on the right >>>>) and tell them about the problem (giving them a link to the missing album, its name, number of pics, etc, helps).
Yes, the "missing" album was published. In fact, there were already comments on most pics there. It's visible to me only if it's still in the Updates page and through the e-mail notice sent to me. I saw a similar problem reported by another user through http://muds.multiply.com. She was told to report it to Customer Service. So I also did. I'll just wait for the response. Thank you!
If you know the previous or next album related to the missing one, you can go to your Photos page (http://schelliu.multiply.com/photos) and click on them: in te bottom of the post you should see the links for the next and previous. Maybe clicking on them to reach the missing album helps... Then you can try to edit or delete it... Take a look at the comment from another user at this thread: How do I delete an empty video case on my site?
natanikar wrote on Sep 9, '07, edited on Sep 9, '07
I can't post anything either since last night with the same error message, "There was an error processing your request. Please try again.". ...Even when posting this message, the error occured and I had to resubmit many times.
java has always worked fine for me until a couple of weeks ago. i didn't bother messing with it then because i only had a few pictures to upload and could browse for them. but i have more now and want to get it working again.
i've:
1) updated firefox to 2.0.0.6 2) checked to make sure java is enabled. it is. 3) checked to make sure i have the latest version of java loaded. the page at java tells me to have my software updater check in. when i did that, it didn't find anything to update except itunes. so i'm assuming that means it's updated. 4) i've cleared cache, cookies, history, and passwords as well as dirty dishes from my sink and cookie crumbs from the dining room table.
i'm using an imac. i tested photo uploading on my power book and all seems fine there. but my pictures are on the imac and i don't want to bother with transferring them.
what have i missed? i've read over several posts and can't find anything else that it could be.
if i remove java and reinstall it, where do i find the java file? is it in the library? utilities? i see folders for it in both places? are they the same thing? different?
help me i click hide at home & picture make it disappears. Can is help tell the way makes it comes back as before? please tell me at jazzred_sexygirl@hotmail.com, please look isloveme.multiply.com i will wait for the assistance form you. Thank you very much
hey... my friend made me an admin for our group and i already uploaded a photo for the group...but when you try to view it, it won't show! I need help... can someone please? send me a P.M....
help me i click hide at home & picture make it disappears. Can is help tell the way makes it comes back as before? please tell me at jazzred_sexygirl@hotmail.com, please look isloveme.multiply.com i will wait for the assistance form you. Thank you very much
hey... my friend made me an admin for our group and i already uploaded a photo for the group...but when you try to view it, it won't show! I need help... can someone please?
Try editing the post, changing something (the title, for instance) and then save it. If it does not fix it, please start a new thread with your problem, and give us a link to the album with the problem.
hi.. i have a difficulty in re-editing my profile.. everytime i click the edit profile link a new window opens stating that there was an error processing my request and if it persists, i should contact the customer service. i already contacted them but they said i just standby. it's been more than a week now. can u please advise me what else i can do? thanks
Try resetting your browser (empty the cache and delete all cookies) and try again. If it does not help, please look at he other tutorials or start a new thread.
i'm new to multiply. i uploaded photos from my flicker and was able to sort two albums by just renaming them as they come in a few sets from flickr. the set-less photos became an album by itself.
i want to further sort my files. how can i create an empty album for to move the photos into?
You cannot do this as far as I know... You have to upload a new pic to create a new album, then you can move pics from other albums to it or remove pics.
Hi, I need help re uploading photos. Whenever I upload a photo, the thumbnail and or picture doesnt appear at all. It's weird becasue previously I could upload pictures without problems. Ive checked the file size of the photos and it's already very small (less then 200kb). Please help me. I've got another multiply account and haven't had problems whatsoever. Do I make a new multiply account and erase this problematic one?
Did you try using another browser? Did you try using another upload tool (HTML instead of Java, for instance)? It's known that IE7/Vista does not work well when uploading files to Multiply. If you still have problems, contact the Customer Service (link on the right >>>).
Hello! I having problems with my photo uploading on Java. In the Java uploader, I can only upload 2 pictures at a time. Anymore than that, it freezes and time will continue to increase until an error message pop out says "java.net.socket exception: software caused connection abort: socket write error. Can you help with this?
Check that you have the latest version of your browser and Java (check my first reply for a download link for Java). Also try resetting your browser (empty its cache, delete all cookies and the Java cache), or try another browser. Firefox/Netscape works best with Multiply.
Why does it take too long for me to upload music to my site? I already cleared my cache. Sometimes it takes 30 mins. to upload just one song. It just stops in the middle of uploads resulting to inclomplete upload. Is it my server (i use broadband connection) or the multiply site is just too busy. Please help.
It seems that it's a problem that's affecting some users (not uploading songs). I guess you should contact the Customer Service (link on the right) and give them as much info as you can to help them fix the problem.
Some times your connection to Multiply drops for some reason while you are uploading new content (photos, videos, music). Before creating a new post, look at the respective section in your page and look for a Draft post with the files that were already uploaded. Simply edit the post, add the remaining content and publish it.
If you have problems uploading Music, try uploading them one at a time, to the same playlist, then publish it. Uploading smaller files (low bitrate) may also help.
If you have problems uploading Photos, try using another uploader tool. For instance, if you've used the Java tool, try using the HTML one next time.
You have some empty albums (with no pics and/or no name) and want to get rid of them? Simply upload a new photo, move it to the 'ghost' album and then delete it (it will be seen after a pic is added to it in your Photos page, maybe as a draft).
Last but not least, you can try using another browser. If you haven't tried yet, use Firefox: it works best with Multiply and is more secure overall.
If you have any questions about this or other topics, please title accordingly and post >>> HERE
THANKS ! Your assistance is greatly appreciated! :)
i have upload several photos in an album. I wish to 1) rotate the picture? 2) delete a particular picture?
ayankeng1979 wrote on Nov 13, '07, edited on Nov 13, '07
I cant upload photos using any of the tools. (html / java) It started happening just 2~3days ago. Whenever i click upload , the status bar will not move at all. No matter how long i waited (tried hrs..) The photos are not uploaded....
I am trying to modify the theme "skyline" and I've uploaded a photo with the same dimensions as the skyline theme photo at the top (i.e. 1012 x 183). However, when I upload it to my Multiply site, it is automatically reduced to 1000 x 180 as the largest photo I can click on/see. This is not the medium sized image or thumbnail image. It's the "maximum" (1000 x 180) that is clickable for viewing. Is this the limit on photo sizes? How am I to replace/modify the Skyline theme when Multiply doesn't allow such a wide photo?
whenever i try uploading pictures in my multiply,there's never been a problem until when i just started uploading them,i chose the pics and hit upload but after awhile it said "file was invalid,please select a new file" and i don't know what to do..HELP!
We didn't take them bella. I promise! lol I think you posted this in notes where it should be and I replied :) 
