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Blog EntryNEW GROUP MEMBERS - Set your Email Alerts!Feb 24, '08 8:17 AM
by Linda for everyone
Please be sure, after joining this group that you go first to your email alerts and choose the settings you want for this group!  We don't want anyone getting alerts in their email that they don't want. 

Be sure and check all of your alerts while you are there! 

http://multiply.com/setup/alerts









This is not the same as getting the alerts on your inbox or message summary.  If you choose not to get the email alerts you will still get inbox notifications.  Thanks!



Blog EntryInbox (previously My Multiply) BasicsNov 15, '07 10:47 PM
by Luiz Felipe for everyone

The Inbox (previously called Message Board or My Multiply) works like this (if you've set Sort By to 'Latest Reply' in its Preferences):

- if you visit a post and later a new comment (reply) is added to it, the post will be moved to the top of the list (most recent ones), so you get notified that it has a new reply. It will continue to be this way as long as you visit the post to see the updates.

- if you don't visit the post, then the entry in your Inbox won't 'go up' in the list, and will eventually go away from the the first page. But if you later visit the post, new replies added to it will again move the entry in your Inbox to the top.


Of course, you can enable Show "Subscribe," "Pin," and "Remove" links for each item in the Inbox preferences:

- Subscribe enables/disables email notifications for that post. It's also useful when you enabled the notification when you replied to a post (i.e. marked the 'Forward replies to your_email' checkbox);
- Pin puts the entry at the top of your Message Board for as long as you want;
- Remove deletes the entry from your Message Board (and further updates to it too, of course). It does not delete the post itself, only the entry in your Message Board.

If you removed an entry by mistake or are not getting notifications for a certain thread anymore for an unknown reason, try adding a new reply to the thread yourself and it should be back in your Inbox once more.

You can view messages you are currently subscribed to using this page, where you can unsubscribe if you want:
http://multiply.com/mail/subscribed

As a side note, you can control you automatic email alerts in this page:
http://multiply.com/setup/alerts

There are many other options in the preferences so you can configure your Inbox like you want. Try the many views to find the one that you like most.

Also, above the entries, you can see a 'proximity-bar':


so you can choose from 'how distant' in your Network the entries in your Message Board will come from. You can select only posts from your contacts, for example, or enable and disable posts from groups as well. Lastly, you can click on Custom to create a personalized filter to display only selected posts, useful if you want to find a post from a friend, for instance, or retrieve your Personal Messages.

The Inbox is the most important place on Multiply, and it's unique. Take some time to configure it to your needs and it will help you to find the posts you want and also make things much easier and faster to keep updated with new posts. Have fun.


If you are experiencing issues in your Inbox, please take a look at this post:
http://usersupport.multiply.com/journal/item/17/Message_Board_Issues


Update1:
After the recent changes, the Message Board is now called Inbox, and there is a set of useful pre-defined custom filters to retrieve your Personal Messages and Subscribed threads.


If you have any questions about this or other topics, please title accordingly and post >>> HERE

THANKS ! Your assistance is greatly appreciated! :)



Blog EntryEMAIL AlertsMar 17, '07 5:14 PM
by Linda for everyone
You can control what arrives in your Email from Multiply any time you wish. As your contact list grows, and you join more groups or even decide to create your own group, you may need to adjust these alert settings to better suit your changing needs.

Email alerts allow you to customize not only IF and what Posts and Replies go to your Mailbox from your site and others, but from any Groups you are a member of also! You can individually set what you receive from each group. So as your contact list grows, and you join new groups on Multiply, be sure and check your email alerts from time to time. And you do not have to be concerned that replies, photo albums, playlists, or anything that appears to be large postings, are filling up your email capacity limits, because these update at Multiply and you only actually receive notice of the update. So enjoy your email alerts!

NOTE: IF you find you cannot access Multiply (which can be a computer problem and not a Multiply issue), you can sometimes enter through a link in a Multiply email. So it's good to have a little something coming to your mailbox!

You can also choose to be notified of "what you've missed" and Multiply's newsletter there also.

To access your email alerts at any time, just click on Settings, and then Email Alerts. Or use the shortcut below:

http://multiply.com/setup/alerts


"Why am I not receiving Email Alerts From Multiply?" (From Multiply's Email Alerts FAQ)

Some of the most commonly used e-mail programs use spam filters to make sure that unwanted messages don't make it to your inbox. The problem is that sometimes messages you really do want are mistakenly identified as spam, and are delivered to your Spam folder (depending on your e-mail program, the folder might be called "junk" or "bulk" or something else).

In general, you can make sure Multiply's e-mails are sent to your inbox just by adding multiply@multiply.com to your Address Book or Contact list. And if you already have a message from Multiply in your spam/bulk/junk folder, open it up and click on the button that says "not spam" (or something similar).

Here are some specific instructions for Yahoo! Mail and Hotmail users:

Yahoo Mail
  1. Click on "Options" in the top-right part of the screen.
  2. Click on "Filters" in the middle column.
  3. Click on the "Add" button to add a new filter.
  4. In the top row, labeled "From header", make sure "contains" is selected in the pull-down list. Click in the text box next to that pull-down list and enter: multiply@multiply.com. At the bottom, where it says "Move the message to", select "Inbox" from the pull-down list. Click the "Add filter" button.
Hotmail
  1. Click on "Options" in the top-right part of the screen.
  2. Click on "Mail" on the left part of the screen.
  3. Click on "Junk E-mail Protection".
  4. Click on "Safe List".
  5. Type multiply.com in the text box at the top and click "Add".

If you have any questions about this or other topics, please title accordingly and post >>> HERE

THANKS ! Your assistance is greatly appreciated! :)

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